At Coinguardx, we understand that sometimes things do not go as planned. This policy explains how our return and refund work for purchases from the website. By placing an order, you acknowledge and agree to these terms.

Returns

Returns are accepted as per the following guidelines:

• The item must be unused, in original packaging, and returned within 7 days from the date of delivery.
• Items that have been damaged by misuse, improper handling, or by unauthorized repair should not be returned.
• The customer must supply proof of purchase in the event of a return request.

For a return request, kindly get in touch with us at [email protected], including your order numbers. We will notify you of the next steps, as well as the shipping instructions for your return. Return shipping costs will be covered by the customer unless a return has been made due to our error.

Refunds

Refunds are available for cases of errors on our side, such as incorrect or defective items. You will be notified of the status of your refund after we receive and inspect the returned item.

• Refunds are only made by bank transfer. You will have to provide the bank details necessary to complete the refund.
• No refund will be awarded if an item is proved to be not returnable.
• The processing time may vary, and you will be updated on the progress of your refund.

Non-Returnable Items

Certain items may be non-returnable by way of example:

• Items specified as "final sale".
• Items that have been used, altered, or damaged after delivery.
• Any item that is not in its original condition.

This Policy May Be Changed

This is a dynamic policy that may be updated to reflect alteration in return and refund process as suited. Changes will be reflected on this page with an updated date.

Contact Us

For queries about this policy, please contact: Coinguardx
Email: [email protected]
Your purchase on our website is your confirmation that you have read and agreed to this Return & Refund Policy.